Press

As if debt collection wasn’t already hard enough, it gets even more difficult when you attempt to collect from customers internationally. In these situations, you have to respect the collection laws of the country you are attempting to collect in. Many times, that means that you have to first educate yourself about what those [...]

For many of us living in 2016, we would like to think that the days of discrimination based on gender are way behind us. Unfortunately, the world is not quite the ideal place to live that we would like it to be. In the world of credit scores and debt collection, many women still [...]

The debt collection industry can no longer treat consumers with the one-size-fits-all approach that it has utilized in the past. Between regulations like the Fair Debt Collection Practices Act and the evolution of the consumer and their ability to utilize technology, the industry has evolved and now requires a somewhat customized approach to each [...]

There are very few things in the debt collection industry that are more complicated and confusing than international debt collection. As if dealing with all of the rules and regulations here in the United States isn’t enough, when you introduce another county into the mix, you also bring along their set of rules and [...]

Seasonal businesses like construction and landscaping can offer up one of the most tricky types of debt collection issues. No matter how much credit you have extended to a particular seasonal business, it can be awfully hard to collect any portion of that debt during their slow season. But their financial calendar also doesn’t [...]

A recent article from Forbes Magazine pointed out that Community Health Systems, one of the largest hospital chains in the country, had surprised investors by deciding to write off $169 million in bad debt. This is one of the most recent examples of a growing problem that is leaving many medical companies wondering how [...]

A wealth of demographic and behavioral data is available to companies that sell and collect consumer debt. The data helps identify characteristics, preferences and goals of consumers who use credit. This information is critical because it helps control the supply and demand for the sale of consumer debt to collection agencies. The value of [...]